FREE SHIPPING: Herbalogic offers free USPS First-Class shipping on orders of $20 or more. Delivery times to US destinations are typically 4 business days or less. Tracking is included. Delivery date is not guaranteed.
PRIORITY MAIL: Select USPS Priority Mail Flat Rate shipping for $3.95. Delivery times to US destinations are typically 2 to 3 business days. Tracking is included. Delivery date is not guaranteed.
UPS 3-DAY SELECT: An alternative to USPS Priority Mail Flat Rate shipping, UPS 3-Day Select shipping is available for most US destinations. Rates start at $23.95 for this service.
INTERNATIONAL SHIPPING: Herbalogic offers shipping to many international addresses using USPS International Priority Mail Flat Rate service. Three sizes of box are available: Small, Medium, and Large. Each box ships for one fixed rate, regardless of contents. The rate varies by destination country. Shipping is calculated at checkout based on the number of bottles and bottle sizes that fit each box and the country you are shipping to. Typically, a small flat rate box that holds up to three 2 oz. bottles ships for $29.95. Medium and Large flat rate boxes ship for $50+ and $80+, respectively. We recommend adjusting the number of products in your cart and recalculating shipping costs to see how various quantities impact shipping rates.
Delivery dates for International Shipping are typically 6 to 10 business days. However, due to variations in customs processing and other localized factors, we cannot guarantee a delivery date and tracking services are often not available once a package crosses into the destination country.
EXPRESS SHIPPING: Overnight shipping may be available in some cases, but it requires a custom order. Please use our contact form to inquire about express shipment options.
Herbalogic is committed to ensuring your experience with our products exceeds your expectations. If at any time you are not satisfied with products purchased from Third Coast Herb Company, you may contact us by phone at 512-895-9595 or email shop@herbalogic.com to arrange for replacement or refund of the product cost. Generally, shipping costs are non-refundable, except in cases where a guaranteed delivery option was selected but the order was not received in the promised time frame. Other restrictions may apply.
DAMAGED PRODUCTS
If you receive a product that was damaged or broken during shipping, take photos of the damaged packaging and product and submit them along with a request for replacement to shop@herbalogic.com within three days of receipt of the products.
RETURNS
To discourage fraud and abuse, we require products be returned to Third Coast Herb Company regardless of whether they have been opened or used. Refunds are issued when we receive the returned products. Return shipping costs are the responsibility of the customer. However, we will refund any shipping charges from the original order.
To return a product, use the packing material from your shipment (or similar) to prevent breakage. For liquid products, especially if they have been opened, please place the bottle in a zip lock-style bag and seal prior to wrapping in bubble wrap and mailing. We strongly encourage you to get a tracking number for your return shipment, as returns that are not received may not be refunded without evidence the package was shipped.
Address returns to:
Third Coast Herb Co.
Herbalogic Returns
3571 Far West Blvd. #40
Austin, TX 78731
